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Can I increase or
decrease the number of Hot Transfers delivered to my organization?
Yes. We can increase or decrease the number of Hot Transfers you receive within
24 hours.
Are Hot Transfers exclusive?
Hot Transfers are exclusive to your organization. The consumers associated
with the transfers that you receive will not be transferred by Live Mortgage Leads 4U
to any other sales professional.
Are the conversations between
the Call Center Agents and the consumers recorded?
Yes. All conversations between consumers and the Call Center Agents are recorded
and are available for your review within 24-hours of the transfer by logging
into the admin section of your user account.
Can I have the inbound Hot Transfers
routed to a receptionist first, and then re-directed to a sales professional?
Yes. However, getting the consumer off hold and speaking with a live sales
professional as quickly as possible is a key to the effectiveness of our Hot
Transfers program. Thus, this approach must be well-coordinated, well-managed,
and efficiently executed. We require that the consumer be connected with a
sales professional within 30 seconds of the initial contact with the receptionist.
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Can we access
the consumer's data at the time of transfer?
Yes. Your sales professionals will be able to pull up the data associated with
each consumer by entering the consumer's 10-digit phone number into the application
found at transfers.Live Mortgage Leads 4U.com (the consumer's phone number will be
provided to the sales professional by the transferring Call Center Agent at
the time of the transfer). Custom data-transfer solutions are available for
clients with custom lead management system requirements.
How much does it cost?
LIVE Hot Transfer prices are market-driven and vary
depending on industry, geographic region, and order criteria. There is no
minimum order or long-term commitment required.
Are LIVE Hot Transfer right for
me or my organization?
If you are a sales professional or part of sales-force-driven organization,
you are likely to be an ideal candidate for LIVE Hot Transfer leads. Here are
the questions to ask:
- Do I currently buy leads?
- What is my contact rate?
- What is my acquisition cost?
- What is my satisfaction level with my current solutions?
Is any technology required
to receive Hot Transfers from Live Mortgage Leads 4U?
No. All that is needed is a telephone number dedicated to receiving Hot Transfers
and a standard web browser. However, certain phone features may improve your
effectiveness in handing large numbers of incoming transfers being routed to
large numbers of sales professionals. You may wish to discuss your objectives
with your business phone system service provider.
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What are my payment options?
Prepayment is required for Hot Transfers. You may pay via Visa, MasterCard,
American Express, bank wire or company check.
What is the minimum initial
commitment? What if I want to cancel?
Live Mortgage Leads 4U offers a flexible pricing model with no minimum order. There
are no long-term contracts or commitments. Thus, the pressure is on us to keep
you satisfied.
Who pays for the long distance
charges associated with each party (call center, consumer, and sales organization)?
You are NOT responsible for any long distance charges since all LIVE Hot Transfers
are initiated by the Live Mortgage Leads 4U call center.
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